FAQ

General

  1. The Epoch Times is the first and only media that exposes the true nature, impact, and ultimate goal of communism. We explain its damage to our moral foundation and to Eastern and Western traditions. We also discuss the outcomes of socialism and its impact on countries’ economic and political stability. We believe that media has a duty to be upright and responsible to society.
  2. While six corporations own 90 percent of media outlets in the United States (according to Business Insider), The Epoch Times is independent of any influence from corporations, governments, or political parties. Our only goal is to bring our readers accurate information and to be responsible to the public.
  3. The Epoch Times is nonpartisan and values-based. We believe true journalism is based on moral principles. We focus on important issues and on policies and their impact, not partisanship. We report the truth in the midst of the biased media environment. We don’t follow the unethical trend of agenda-driven journalism, but instead use our principles of Truth and Tradition as our guiding light to report honestly.

In 2000, The Epoch Times was founded to bring truthful and uncensored news to people immersed in the Chinese Communist regime’s propaganda.

Our founder, John Tang, left China after the Tiananmen Square massacre in order to study physics in the United States. He thought he had left the communist system behind.

However, after seeing that the Chinese Communist Party’s propaganda was being spread throughout the world, he started The Epoch Times in his basement in Atlanta, Georgia, to offer a perspective independent of the communist regime.

A few months after we began publishing, our reporters were arrested in China. They were given three- to ten-year prison terms for the “crime” of reporting the truth. Some were tortured.

From the beginning, we’ve been committed to getting the truth out under difficult circumstances. This is and will forever be part of our DNA.

In America today, fake and biased news that doesn’t give people the full picture is dividing the nation and making us enemies of one another.

Over the last 19 years, we’ve built The Epoch Times into a cornerstone for our republic, a stalwart bastion of news that equips people with the facts—free from ideology—and allows them to make up their own minds on crucial topics.

By exposing unscrupulous people and groups who subvert our society, and by truthfully reporting on the current administration, we’re ensuring a bright future for our children and grandchildren.

We are headquartered in New York City and have grown into an international media outlet that publishes in 21 languages.

  1. Truthful news at a time when fake and twisted news is widespread
  2. News and issues that matter instead of trivial or sensational stories
  3. True independence without spin and free from political agendas and influence
  4. Positive and inspiring aspects of stories that give people joy and optimism – like a life companion or friend for people to lean on
  5. Truthful reporting on the most important topics: Important China-related news that other media often choose to omit
  6. Coverage of U.S. news – such as the Trump administration and Spygate – that other media do not report, or report in a distorted and biased way
  7. Traditional journalism that upholds virtue, ethics, and morality in the face of degenerated and corrupt journalism practices
  8. Exposure of the pervasive, worldwide influence of communism—an imminent threat that seeks to destroy traditional values and break apart stable societies
  9. Reports on traditional cultures and ancient wisdom that hold the keys to unlocking health, well-being, and enduring happiness
  10. Encouragement of integrity, humanity, and hope

Many of our readers tell us that the benefit of The Epoch Times in their lives is so great that they look forward to it even more than television sagas and social media time.

The Epoch Times was created for people like you who care about family values, traditional culture, and the future of this nation.

If you are too busy to read weekly, you could choose our monthly subscription option (coming soon), or try our digital e-paper subscription so you can take it with you on your device.

You can support The Epoch Times by donating to allow students and others to read important, truthful reporting on the day’s most significant topics. Please go to SupportEpoch.com.

Many of our readers tell us that the benefits of The Epoch Times in their lives is so great that they look forward to it even more than television sagas and social media time.

For the cost of $3.90 per week, even a single one of our original, in-depth articles makes the price well worth it, many subscribers tell us: Our analysis of mainstream media’s manipulation of public opinion can help you, your friends, and family see more clearly; we bring you the unadorned facts about stories other media ignore such as the Epstein case, Spygate, the Clinton Foundation, and what President Trump is actually doing.

Many busy, loyal subscribers read only a few of our valuable headlines, perhaps one stellar article, and then share their copy with others, while some subscribers read us cover to cover. Military veterans and senior citizens alike even dig deep into their pockets and choose to donate to us to bolster their support of our mission. They thank us sincerely and wish they could help out more.

It’s very difficult to keep an independent media company going in the face of so much pressure. Every penny of your subscription cost helps us deliver Truth and Tradition – our motto – to every American. We salute you and we couldn’t do what we’re doing without your support.

You could try our monthly digital e-paper-only plan ($9.99/month). At just $9.99, it is billed at a lower price point than other subscription plans and has helped thousands of people afford uninterrupted access to Truth and Tradition. The monthly e-paper is only available via our phone (917-905-2080) and email agents.

Subscribe for world news, U.S. news, unique commentary and analysis, arts, traditions, culture, family, food, travel, crosswords, puzzles, and more!

The Epoch Times is driven by its mission, not by money.

One of the biggest threats we face is the struggle between freedom and communism. Many Americans haven’t realized or paid much attention to this struggle, but it’s a battle The Epoch Times has been covering from the front lines for the past 19 years. We are happy that more and more people have begun to pay close attention to this threat.

The biggest socialist/communist regime on this planet is the Chinese Communist regime, which is one of the biggest threats to the free world. We at The Epoch Times know well its true nature.

Our efforts alone are not enough. We need you to be the part of this journey.

By coming together, we can win this battle for our country’s freedom. Subscribing to The Epoch Times will equip you and your communities with the facts that can help you make up your own mind and contribute positively to society.

Please visit EpochShop.com

Our subscribers love our honest-to-goodness journalism so much that they’ve asked for more ways to share it with others. That’s why we created this shop to help fans conveniently order our promotional materials and more of the original content they love.

Products and Packages

Currently we provide a weekly print subscription together with our digital e-paper, which is published five days per week, Monday through Friday. The Epoch Times prints and distributes its print newspapers five days per week in the greater New York area and Washington, D.C. Daily subscription service is not available at this time.

  1. Online at ReadEpoch.com
  2. Call 917-905-2080
  3. Mail the subscription slip in print newspaper to the address on the form
Yes. All print subscriptions come with our complimentary digital e-paper, which you can opt out of. The print subscription with or without the e-paper costs the same.

Yes. You can email us at subscribe@epochtimes.com or call us at 917-902-2080. E-paper-only subscriptions are currently only available to purchase through our phone or email agents.

Yes. Please contact us by calling 917-905-2080, or email us at subscribe@epochtimes.com.

Yes. Find out more at https://offers.theepochtimes.com/gift. You can also access this page by clicking “My Subscription” at https://TheEpochTimes.com

Sorry, not at this stage.

Please visit reader.epoch.cloud.

Billing

Subscribers will automatically be charged in advance based on the subscription plan, which can be monthly, quarterly, or annually.

All subscriptions renew automatically, and the payment will be due and charged at the beginning of each billing cycle unless canceled.

For “End of the Month” cases, if a selected date is not present in a month (say, the 31st) for billing, then the preceding date is selected. The renewal shifts back to the original date in the subsequent month, if available.

Example: The customer has signed up for a subscription that renews on the 31st of every month. The renewal of the subscription will fall on January 31, February 28, March 31, and so on, i.e., the subscription will renew on the last day of the month.

  1. You cannot pay by check for monthly plans.
  2. Checks are accepted as a way to begin a new three-month plan. All subscriptions for three-month plans must be changed to include credit card as the payment method, or changed to an annual plan if you’d like pay by check at the next renewal.
  3. We do accept checks for annual plans. But we encourage subscribers to pay by credit card for their convenience and to avoid any interruptions in their subscription.

We will no longer mail invoices for subscription payments. Please make a note of your renewal date and provide payment on or before that date to avoid a cancellation. Unpaid accounts will be automatically canceled. Please visit “My Subscription” at https://TheEpochTimes.com to find your renewal payment due date (available soon) or you can find your renewal payment due date in the 1st email you you received from The Epoch Times .

If your subscription is canceled, you can always re-subscribe with us or pay by an auto-renewing credit card method by calling us at 917-905-2080.

No. We will no longer mail invoices for subscription payments. Please make a note of your renewal date and provide payment on or before that date to avoid a cancellation. Please visit “My Subscription” at https://TheEpochTimes.com to find your renewal payment due date (available soon) or you can find your renewal payment due date in the 1st email you received from The Epoch Times.

Your subscription renewal date is in your confirmation email of your subscription.

In the future, you can check it by clicking “My Subscription” at https://TheEpochTimes.com to find your renewal payment due date (available soon) or you can find your renewal payment due date in the 1st email you received from The Epoch Times.

We allot our resources to provide better products and services and to pass on cost savings and efficiency to our subscribers.

Click “My Subscription” at https://TheEpochTimes.com and choose “Account and Payment Details.”

Click “My Subscription” at https://TheEpochTimes.com and choose “Account and Payment Details.”

Yes. You will receive an email confirmation of each payment when the charge is successful.

Your subscription will be canceled.

Delivery

The Epoch Times home-delivery service is available in limited areas. In areas of the country where our home-delivery service is not available, we use the U.S. Postal Service to deliver the newspaper and other products to all 50 states.

The weekly paper is mailed out every Thursday morning. Due to differences in the US Postal Service around the country, newspapers may take up to a few days to arrive to you.

It usually takes 7 to 14 days to get your first paper. If your subscription was ordered after our cutoff time (Tuesdays, 6 p.m. EST), the paper will be mailed out the following week.

Subscribers will soon be able to track their newspaper delivery status online (available in the future).

We will extend your subscription accordingly.

Click “My Subscription” at https://TheEpochTimes.com and choose “Account and Payment Details.”

Click “My Subscription” at https://TheEpochTimes.com and choose “Account and Payment Details.”

Please call our hotline at 917-905-2080 during our business hours.

Cancellation

Subscriptions can be canceled at any time. Cancellation requests have to be received prior to the date of the next billing cycle. If the cancellation request is not received prior to the beginning of the next billing cycle, the subscriber will be charged for the next term, and the cancellation will be effective at the end of that billing cycle. All payments are non-refundable.

All cancellation requests must be done through the customer service hotline at 1-917-905-2080. A cancellation confirmation email will be sent to the subscriber.

Refund

No refunds will be issued on any of our products. In the event of a cancellation, no future payments will be charged, but we will not refund a prorated amount of the subscription for the days between the cancellation and the end of the current billing cycle. In the rare event that we do offer a refund, it is completely at our discretion and will be assessed on a case-by-case basis.

Purchased materials will continue to be delivered throughout the remainder of the current subscription unless a request is made to stop receiving the products.

We reserve the right to make changes to our print and digital products at any time.

Contact

For subscription

Call us at 1-917-905-2080

Email subscribe@epochtimes.com

Live chat

For cancellation

Call us at 1-917-905-2080

Business Hours

Mon – Fri 9:00am – 8:00pm (EST)
Sat 10:00am – 3:00pm (EST)